Challenge
Brite Orthodontics is a group of dental offices in North America looking to establish a centralized call center to help with overflow calls and new patient phone calls. They currently have 4 offices under 3 different brands.
Solution
Within 3 days we opened our application funnel, interviewed candidates, and put the best candidates forward for Brite to interview. Brite was pleased with the candidates, conducted training, and we had the team operational within 1 week.
Impact
90% success rate placing candidates for Brite, saving time, money, and stress in the sourcing process. Our team had an immediate impact on the overflowing call center, reducing stress for Brite and increasing satisfaction for their patients.
