Case Studies

Elevating Transcription with Expert Data Labeling

In the digital age, speech has become more than just spoken words—it’s an asset that can drive accessibility, productivity, and engagement. Verbit, a leader in the $30B transcription industry, has revolutionized how businesses and institutions capture, understand, and apply spoken information. 

Through their proprietary platform, Verbit combines automatic speech recognition (ASR) with expert human transcribers to provide live captions, transcription, translation, dubbing, and more. They’ve set the standard for accessibility, ensuring that spoken words are not only heard but made actionable in real-time.

However, Verbit faced a challenge: the quality of transcription data labelling used to train their AI models wasn’t meeting their high standards. Verbit needed a partner who could provide top-tier data labelling, ensuring their AI model was trained with precision and accuracy. Enter Yenda.

The Challenge: Raising the Bar for AI Training Data

As Verbit’s AI platform continued to expand in reach and functionality, they recognized the need for higher-quality training data to maintain their industry-leading status. Verbit required accurate transcription data labelling to ensure their Voice AI solutions could capture, analyze, and apply speech data effectively across diverse industries—from classrooms to corporate boardrooms and media broadcasts.

Previously, Verbit had outsourced data labelling, but the quality wasn’t on par with their expectations. They needed a partner who could deliver more than just labelled data—Verbit needed a solution that was consistent, precise, and efficient. Our reputation for recruiting top university students and managing custom teams made us the ideal partner to elevate Verbit’s transcription data labelling.

Yenda’s Solution: Custom Teams and University Talent

At Yenda, we specialize in recruiting university students with specific skill sets, ensuring that every project is handled by top talent. For Verbit, this meant assembling a team of students with strong linguistic abilities and a keen attention to detail—critical qualities for high-accuracy transcription labelling. 

Our fully managed approach allows Verbit not to worry about overseeing the labelling process. We handled the recruitment, training, quality control, and delivery of the labelled data. This allowed Verbit to focus on refining their product offerings while trusting that Yenda had the transcription data covered.

Full Project Management: From Recruitment to Delivery

At Yenda, we don’t just provide the talent—we manage the entire project lifecycle. From the initial pilot phase to final data delivery, Yenda’s project management team ensured Verbit’s expectations were met every step of the way. We monitored quality, adjusted team workflows as needed, and provided regular updates to Verbit’s internal teams, giving them full visibility without requiring their involvement in the daily operations. This hands-off approach allowed Verbit to focus on enhancing their core AI platform.

The Result: Superior AI Training and an Enhanced Product

Our expert recruitment and project management resulted in Verbit having high-quality transcription training data for their AI model. This elevated the performance of their AI and improved their core products of live captions, transcription, translation, and other speech-related services for Verbit’s customers, allowing them to continue transforming accessibility across industries.

With access to the best-in-class data labelling, Verbit was able to enhance the performance of their platform, meeting their clients' demands for precision and reliability in voice AI services.

Our partnership with Verbit highlights our ability to recruit top talent, provide high-quality training, and manage projects from start to finish. We don’t just deliver data—we ensure that the data helps our clients achieve their goals. Whether you’re a company looking to enhance AI models or improve your data operations, we have the expertise, talent, and management needed to deliver results.

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